Director Services to Banqsoft

Oslo, Norway or Stockholm, Sweden
den 30 november 2018
den 30 december 2018
Bjørn Erik Graff

Banqsoft is a market leading company in the Nordic region within development and implementation of software solutions for the banking and finance sector. The company currently has 65 customers that includes automakers, banks, consumer credit companies and financial institutions. Banqsoft emphasis on building long-term customer relationships and provides cutting-edge technology within a wide range of services. From the beginning in 1994, Banqsoft has experienced significant growth and the company currently employs 220 employees located at offices in Oslo, Trondheim, Stockholm, Helsinki, Copenhagen and Gdansk. Banqsoft AS is a wholly owned subsidiary of the Danish IT company KMD.

The company is now recruiting a Director Services to the management team. The position Director Services will report to the CEO.

The Director Services will help the company to build and further develop their business consulting, customer service management and support. This in close cooperation with existing clients, who are already benefiting from a number of Banqsoft solutions. The Director will also assist in establishing new relationships, new tier 1 and 2 in Norway/Sweden /Nordics.


  • Management of business consulting, customer service management and support
  • Responsibility for Banqsoft’s ongoing business services programs
  • Increasing the services’ visibility for the key customers and increasing the level of services’ revenues and profit with Banqsoft’s top tier clients
  • Enhancing mind and market share and strengthening Banqsoft’s relationships with targeted organisations
  • Cooperation with Banqsoft’s sales teams in order to deliver successful and business driven services
  • Taking active part in the Banqsoft leadership team
  • Building, growing and leading the Business Services in order to enhance the overall capabilities and brand
  • Having a balanced focus between delivery, business development and organizational roles (be an ambitious entrepreneur)

The Person:
This is a Director level position and requires an associated demonstration of CXO relationship building experience, relevant thought leadership, consulting business development capability, people leadership and engagement leadership credibility. Deep domain experience in several of the underlying disciplines is required.

  • Extensive business and IT consulting experience across sectors in the Nordic market
  • Experience from software organisations and/or with specialist business consulting firms

and/or with leading IT services/product vendor organisations

  • Digital transformation and operational excellence
  • Extensive large/complex consulting engagement experience, leading cross-functional teams
  • Market leadership – Domain and functional expertise
  • Deep understanding of the trends, issues and challenges, and a thorough point of view on the future developments
  • Excellent client communication and presentation skills
  • Excellent relationship management and negotiation skills

General client-facing expectations

  • Strong result orientation with the ability to positively affect client outcomes
  • A strong track record of successful consulting business development in Sweden/Norway
  • Ability to influence decisions, approached through strong subject matter expertise, and appropriate positioning of relevant experience
  • Establish thought leadership position with key stakeholders and long-term relationships with key clients – resulting in trusted partner status and repeatable revenue streams

General internal expectations

  • Capability to operate at multiple levels of abstraction and detail, ensuring quality of deliverables and creativity in proposals
  • Ability to collaborate with Financial Solutions for the development of products and services and expand Banqsoft’s business
  • Continual contribution to practice-level solutions and influencing a positive feedback loop with client-level implementations
  • Ability to leverage expertise within a matrix organisation and within an integrated software firm
  • Excellent leadership, organisational, decision making and team building skills to manage dispersed and matrix teams.

    Personal Characteristics
  • Superb team building skills with a predisposition to build consensus and achieve goals through collaboration and networking
  • A strong achievement orientation and an entrepreneurial spirit
  • A positive, result oriented style, evidenced by listening, motivating, delegating, influencing, and monitoring the work being done to develop the next generation of leaders
  • An extremely high level of energy, sense of urgency, creativity, and decisiveness coupled with the ability/willingness to work hard and well under pressure
  • An engaging/open interpersonal style complemented by the analytical pragmatism necessary to quickly dissect highly complex issues
  • Ability to establish immediate credibility among his/her peers and wider stakeholders as a professional who is respected for his/her intelligence and technical expertise
  • Unquestionable integrity, credibility, and character who demonstrates high moral and ethical behaviour
  • Strong leadership and interpersonal/communication skills with professional staff, senior level executives, and the business community at large 

Job Location: Oslo, Norway or Stockholm, Sweden

Employee Status: Full Time Employee